F.A.QFrequently Asked Questions

3 easy steps to order on our website.
Step 1: Select an item along with the desired quantity.
Step 2: Add it to your cart.
Step 3: Choose your payment option. Et voilà!

I’m afraid that’s not an option, babe  🙁

If the product hasn’t been worn and if it’s still inside its original packaging, yes you can ship it back.

There’s a specific option for discount code when you choose to proceed with your order.

The discount code can be used one time with a time limit. If your discount code doesn’t work, that’s probably because it has already been used or because it’s no longer valid.  If it’s none of these options, please send us an email and we’ll be happy to send you a new code.

You can pay with the below methods:

  • Paypal
  • Visa
  • Mastercard

Yes, babe. Payment are 100% secured. All the information provided are encrypted by under https and through an SSL certificate. It sounds a bit geek, so to make it simpler, you see the green log on the url tab? That’s your security mode. You’re good!

We are very sorry about this. If you received a damaged parcel, please contact our support team from our Contact tab. Make sure to enter your user name and the reference of your order

If the lashes weren’t worn and remain in their original packaging, yes, you can return your shipping.

AF Lashes ship in the UK, France and across Europe.

We are looking forward to hearing from you. Please, email us from our Contact tab and make sure to enter “Collab” on the subject of your email.

We can all get it wrong, that’s ok. To cancel an order, it’s almost as it’s easy to make one. If your order hasn’t been proceeded yet you can cancel it from your dashboard. It has been proceeded, please send us an email from our Contact page. Make sure to specify “cancel order” on the subject box.

Nope, there’s absolutely no minimum spend to place an order.

No worries, to stop receiving our newsletter, you can manage this option from your dashboard. Simply click on “Unsubscribe to the newsletter”.

I’m afraid that’s not an option, babe 🙁

To shop our lashes, go straight to the LASHES tab and explore our different styles from faux mink to 3D mink collections.

Nope, you’re good, hun. There’s no need to create an account to place an order. However, if you have an account with us you’ll receive our newsletter with freshly new deals and exclusive dope offers.

You’ll be able to track your order, simply by logging into your account and access to the Order tab from your dashboard.

We’ve got you, boo! When you log into your account, you can click on “Forgotten Password”. You’ll receive an email to reset your password.

error: Content is protected !!